Cookie Policy

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

About Cookies

Cookies are a kind of short-term memory for the web. They are stored in your browser and enable a site to ‘remember’ little bits of information between pages or visits. Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session when the web browser is closed.

Cookies on Our Website

We use both session cookies and persistent cookies on our website.

How We Use Cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on this website include those which are strictly necessary for access and navigation, cookies that track usage (performance cookies), and remember your choices (functionality cookies).

We may use the information we obtain from your use of our cookies for the following purposes:

  • To recognize your computer when you visit our website.
  • To retain clients’ email addresses and passwords when they log in to our 'Member’s Area.'
  • To track you as you navigate our website.
  • To improve the website’s usability, such as our Live Chat application to answer questions you have in real-time.
  • To analyze the use of our website, such as how many people visit us each day.
  • In the administration of our website.

Third-Party Cookies

We work with the following companies in maintaining and improving our website. We ensure that any company which works with us and collects personal data complies with strict GDPR data protection standards. If you have any more questions, please contact us, and we’ll be happy to help.

Google & Google Analytics Privacy Policy

We use Google Analytics to better understand how our customers navigate to and through our website, how long customers spend visiting our content items, and how often they return to visit our website. Google Analytics also helps us track the effectiveness of the money we spend on our digital marketing and social media campaigns. Google’s GDPR compliant Privacy Policy, which contains information on cookies, can be found here.

Facebook Privacy and Cookie Policies

We utilize data from Facebook Insights for historical research to identify and learn from patterns and trends that occurred in the past to help us improve our social media marketing and generate better results for our digital marketing clients. You can find Facebook’s GDPR compliant Privacy Policy, which covers their Cookie Policy under the ‘Collection of Information’ heading here. For further information on Facebook’s Cookie Policy, you can find their Workplace Cookies Statement here.

Blocking Cookies

Most browsers allow you to refuse to accept cookies. For example:

  • In Internet Explorer 11, you can refuse all cookies by clicking “Tools”, “Internet Options”, selecting the “Privacy” tab, and locating “Advanced” under Settings. Choose if you want to allow, block, or be prompted for first and third-party cookies.
  • In Microsoft Edge, click on the three dots icon in the top right-hand corner and select “Settings”. Locate “View advanced settings”. In the “Cookies” section, you will find a drop-down menu where you can select “Block only third-party cookies” or “Block all cookies”. You will then have to re-start Microsoft Edge.
  • In Firefox, you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
  • In Google Chrome, you can adjust your cookie permissions by clicking on the three dots icon in the top right-hand corner of your browser screen, selecting “Settings” from near the bottom of the drop-down list, then clicking on “Advanced” near the bottom. This should open options. In the “Privacy” section, click “Content Settings” and disable cookies by selecting “Block sites from setting any data”. Click “Done” to save your preferences.
  • On Safari on Apple OS X, click on the Safari menu, then “Preferences” then “Privacy”. Under “Accept Cookies” unselect the “Always allow” option.
  • For Opera, choose “Settings”, “Quick Preferences” and uncheck “Enable Cookies”.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on our website (log on, access content, use search functions).

Deleting Cookies

You can also delete cookies already stored on your computer:

  • In Internet Explorer 11, click on “Tools”, point to “Safety” and then select “Delete browsing history”. Click on the “Cookies and website data” checkbox and then choose “Delete”.
  • In Microsoft Edge, click on the three dots icon in the top right-hand corner and select “Settings”. Under “Clear browsing data” select “Choose what to clear” and select the checkbox next to “Cookies and saved website data” then click on “Clear”. If you wish you can turn the “Always clear this when I close the browser” setting to “On”.
  • To delete cookies from a particular website in Firefox, click on the three lines icon and choose “Options”. In the “Privacy & Security” panel go to the “History” section and in the drop menu next to “Firefox will” choose “Use custom settings for history”. A cookies window will appear when you click “Show Cookies”. In the Search field type the name of the site whose cookies you want to remove. Select the cookies you wish to remove and click “Remove Selected”. Click “Close” to close the Cookies window and the “about
    ” page. To delete all cookies, open the cookies window as above and click “Remove All Cookies”.
  • In Google Chrome, click on the three dots icon in the top right-hand corner, select “Settings” and find “Advanced” near the bottom. Under “Privacy and security” click on “Content settings”. Click on “Cookies” and Under “All cookies and site data” select “Remove All”. Confirm by clicking on “Clear all”.
  • On Safari on Apple OS X, click on the Safari menu, then select “Preferences” from the drop-down. Go to the “Privacy” tab. Click the “Remove All Website Data” button to remove all stored website data and click “Remove Now” to confirm. To remove stored data by individual site, click on the “Details” button and select the sites with the stored data you wish to remove. Click “Remove” and then “Done”.
  • For Opera, select “Settings”, “Preferences”, “Advanced” and then “Cookies” and check the “Delete new cookies when exiting Opera” and close Opera when you have finished browsing to ensure the cookie information is kept in the browser.

Doing this may limit the usability of many websites.

Please do not hesitate to get in touch with us using the contact details on our contact page if you have any questions or queries regarding how we use cookies or anything else on our website.

Email: hello@yavoraliving.co.uk

Collapsible content

How can I place an order?

To place an order, add the items you want to buy by clicking the "Add to Cart" button. Then, go to the checkout page by clicking the cart icon at the top right corner of the page. Choose your payment option, fill in the necessary details and complete your purchase by making the payment.

How do I use a discount code?

To apply a discount code, first add the items you wish to purchase to your shopping cart. Then, during the checkout process, enter the Promo Code in the designated field provided.

Are there any additional fees?

Customs fees and additional import duties are included in the product prices

Is it secure to provide my credit or debit card details when shopping at Yavora Living?

Absolutely. Your credit or debit card information is not collected or stored by us, ensuring your details remain secure.

What is the cost of delivery?

We currently offer free shipping to the UK. For more details, please refer to our Shipping policy

When can I expect my order to arrive?

For detailed information about shipping, please refer to our Shipping policy. Additionally, you can track the status of your order on our Track Your Order page.

How do I contact you if I have questions or issues with my order?

You can email us at hello@yavoraliving.co.uk or call us on +447481913084. You can also send us a message via the contact form on the Contact Us page.

How can I return or exchange goods?

Please email us at hello@yavoraliving.co.uk and describe your problem. Our customer support team will contact you to resolve the issue as soon as possible.

How do I return my order?

To initiate a return, please contact us at hello@yavoraliving.co.uk

Do you offer international shipping?

Currently we don't offer international shipping. We ship orders only to the UK